Help Center
Find answers to common questions about orders, payments, delivery, refunds, and account support.
How can I place an order?
Browse products, add items to your cart, and proceed to checkout using your preferred payment method.
Which payment methods are supported?
We support eSewa, Khalti, connectIPS, and Cash on Delivery in selected areas.
How long does delivery take?
Delivery usually takes 1-3 business days inside Kathmandu Valley and 3-7 days outside the valley.
How do I request a refund?
Contact our support team within 7 days of delivery with your order details and issue description.